Frequently Asked Questions
- What shipping carriers do you use?
- We utilize UPS, USPS, FedEx, and SpeeDee Delivery.
- How long will it take to get my oil change kit?
- Our flat rate shipping is a ground shipping rate and you should expect it to take up to 5 days for delivery based on your location. If you need expedited shipping please contact us for rates at email@example.com.
- What does your flat rate shipping cover?
- Our $5.99 flat rate shipping for shipping inside the Contiguous United States and is for ground shipping.
- What is your return policy?
- Cycle Oil Direct will accept returns for any reason within 30 days of the original order date as long as the oil, filter, and o-ring are unused and unopen. Any open quarts of oil are not eligible for return. Buyer must pay for return shipping.