Frequently Asked Questions

  • What shipping carriers do you use?
    • We utilize UPS, USPS, FedEx, and SpeeDee Delivery.
  • How long will it take to get my oil change kit?
    • Our flat rate shipping is a ground shipping rate and you should expect it to take up to 5 days for delivery based on your location. If you need expedited shipping please contact us for rates at
  • What does your flat rate shipping cover?
    • Our $5.99 flat rate shipping for shipping inside the Contiguous United States and is for ground shipping.
  • What is your return policy?
    • Cycle Oil Direct will accept returns for any reason within 30 days of the original order date as long as the oil, filter, and o-ring are unused and unopen. Any open quarts of oil are not eligible for return. Buyer must pay for return shipping.